Terms & Conditions (Service Agreement Page)

Effective Date: 10/27/2025

Acceptance of Terms

By using this website, purchasing services, or engaging VetWebDev / GenXAlliance (“we,” “us,” “our”), you agree to the following Terms & Conditions. If you do not agree, please do not use this website or our services.

Scope of Work

All work will be performed according to the written proposal, invoice, or agreement provided to the client. Any additional requests, revisions, or services beyond the agreed scope will be billed separately at our standard hourly rate.

Payments & Fees

A non-refundable deposit (usually 50%) is required before work begins.

Remaining balance is due upon completion and before site launch, unless otherwise agreed in writing.

Late payments (more than 10 days overdue) may incur a 5% late fee per week.

All costs related to domain registration, hosting, and third-party tools are the client’s responsibility unless specifically included.

Intellectual Property

Final, paid deliverables belong to the client.

All design concepts, mockups, and unapproved drafts remain our intellectual property.

We reserve the right to display completed work in our portfolio and marketing materials unless otherwise agreed.

Client Responsibilities

Clients agree to:

Provide all content, images, and required materials in a timely manner.

Review and approve designs promptly to avoid project delays.

Ensure that all submitted materials (text, images, etc.) are owned or properly licensed.

Revisions & Changes

Each project includes a defined number of revisions (as stated in your proposal). Additional revisions or scope changes will be billed hourly at [Insert rate].

Deadlines & Delays

We commit to reasonable timelines; however, client delays (e.g., missing feedback, late content) may shift project completion dates. Deadlines are estimates, not guarantees.

Cancellations & Refunds

Deposits are non-refundable. If a client cancels a project after work has begun, payment for completed work is still due. If we cancel a project, any unearned funds will be refunded.

Warranties & Limitations

Websites are tested for current major browsers and devices at launch. We are not liable for future software updates, plugin conflicts, or third-party changes that affect performance.

Liability

We are not responsible for any loss of revenue, reputation, or data resulting from website use, downtime, or security breaches after handoff. All websites are provided “as-is” after project completion unless under an active maintenance plan.

Maintenance & Support

Ongoing maintenance is available via a separate service agreement. Routine updates, backups, and support are not included in project pricing unless explicitly stated.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of West Virginia, USA, without regard to its conflict of law principles.